Privacy Policy

Introduction

Welcome to Rollfast ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile tyre fitting service (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you book a service.
• Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Service, to provide location-based services. For our operatives, we collect location data to dispatch them to jobs.
• Vehicle Information: We may collect details about your vehicle, such as its registration number, make, model, and tyre specifications, to provide our services.
• Financial Data: We do not store financial information. All financial information is stored by our payment processor, Stripe. We encourage you to review their privacy policy and contact them directly for responses to your questions.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your booking.
• Process payments and refunds.
• Dispatch an operative to your location.
• Send you job updates and notifications.
• Improve our service and customer support.

Data Sharing

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Our Operatives: We share your booking details, including your name, contact information, and location, with the assigned operative to enable them to perform the service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@rollfast.example.com.